Privacy Policy

Herobot Co., Limited (“we”, “us”, or “our”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy describes how we collect, use, store, and share information when you use our mobile application and related services (the “App” or “Service”).

By accessing or using the App, you agree to the practices described in this Privacy Policy.

If you do not agree, please do not use the App.

1. Scope of This Policy

This Privacy Policy applies only to information collected through the App and related communications.

It does not apply to information collected offline or through third-party websites or services that are not operated by us.

2. Information We Collect

We may collect the following categories of information:

2.1 Information Collected Automatically

When you use the App, certain technical information may be collected automatically, including:

• Device type, operating system version, and app version
  
  

• Device identifiers (such as anonymized identifiers)
  
  

• App usage information, such as feature interactions and crash logs
  
  

• General location information (e.g., country or region)
  
  

This information is used solely to operate, maintain, and improve the App.

2.2 Information You Provide Voluntarily

You may choose to provide certain information when using the App, such as:

• Contact information (e.g., email address when contacting support)
  
  

• Optional profile information, if applicable
  
  

• Content you upload or submit through the App
  
  

3. About Face Data 

• What face data does the app collect?

The app does not collect or store any face data. Facial images provided by users are processed only temporarily in real time and are not retained after processing is completed.

• Provide a complete and clear explanation of all planned uses of the collected face data.

Facial images are processed only to provide user-requested features within the app, such as photo editing and style simulation. During processing, the app may temporarily analyze facial regions (such as eyes, nose, and lips) solely to generate the edited image. This data is not used for identification, tracking, profiling, or any other purpose.

• Will the face data be shared with any third parties? Where will this information be stored?

No face data or facial images are shared with any third parties. The app does not store face data, facial images, or analysis results on its servers or elsewhere.

• How long will face data be retained?

Face data is not retained. All facial image processing is temporary and the data is automatically deleted immediately after the requested analysis is completed.

• Where in the privacy policy is the app’s collection, use, disclosure, sharing, and retention of face data explained? Identify the specific sections in the privacy policy where this information is located.

This information is explained in the “Face Data Policy” section of the Privacy Policy, which describes the app’s collection, use, disclosure, sharing, and retention practices related to face data.

4. How We Use Information

We use collected information to:

• Provide, operate, and maintain the App
  
  

• Improve functionality and user experience
  
  

• Respond to user inquiries and support requests
  
  

• Ensure security, stability, and legal compliance
  
  

We do not use personal information for unrelated purposes without your consent.

5. Sharing of Information

We do not sell personal information.

We may share information only in the following limited circumstances:

• To comply with legal obligations or lawful requests
  
  

• To protect the rights, safety, and security of users or the App
  
  

• In connection with a corporate transaction (e.g., merger or acquisition)
  
  

Any shared information is limited to what is necessary and protected by appropriate safeguards.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide the Service
  
  

• Comply with legal obligations
  
  

• Resolve disputes and enforce agreements
  
  

You may request deletion of your personal information by contacting us.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights to:

• Access your personal information
  
  

• Request correction or deletion
  
  

• Withdraw consent where applicable
  
  

Requests can be made by contacting us via the email below.

9. Children’s Privacy

The App is not intended for children under the age of 13 (or the minimum age required by applicable law).

We do not knowingly collect personal information from children.

If such information is discovered, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updates will be made available within the App or on our website.

Continued use of the App after changes indicates acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: feedback@herobotlimited.com

Company: Herobot Co., Limited